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Daggerwing Group’s 5-Step Checklist for Doing Change Right

How do you make change stick? It is a question we hear all the time. Leaders are investing more and more in change management. But all too often, executive and … Continued


The CX Transformation That Revitalized HP’s Printer Business

Daggerwing Group is proud to be HP’s strategic partner in creating a culture of customer obsession that transformed their printing business. The Hewlett-Packard split resulted in HP Inc. (HP) owning … Continued


Daggerwing Group announces Lead Sponsorship of this year’s Conference Board Change & Transformation Event

Daggerwing Group is proud to announce that we’re the Lead Sponsor of The Conference Board’s 19th annual Change & Transformation Conference, taking place virtually on June 15th and 16th. As a global Top-10 rated … Continued


Making the Shift to a Hybrid Working Model: Are You Ready?

The votes are in and inevitably a majority of organizations will be shifting to some version of a hybrid working model in the latter part of 2021 / early 2022. … Continued


Employees May Resist Digital Transformation – What Leaders Can Do to Drive Change

As published in CIOReview.  Imagine a virtual Town Hall where leaders are announcing the company’s next big initiatives in digital transformation. On-screen, employee after employee is smiling in acknowledgment of … Continued


#3FastFacts – Evolving Your Customer Experience?

Now more than ever, a company’s customer experience can give them a competitive advantage in the marketplace. To learn how to evolve your CX to a higher standard, listen to … Continued


Episode 13: Putting DE&I Plans Into Action

In this episode, host Chris Thornton talks with Soon Mee Kim, Global Diversity, Equity & Inclusion Officer at Omnicom Public Relations Group, to understand how 2021 will be a year … Continued


When the only constant is change: 3 steps to doing it right the first time

Imagine the scenario: Leaders and their teams join a global virtual town hall, expecting to hear uplifting messages from the CEO about maintaining focus amidst continued uncertainty. Instead, the CEO … Continued

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