Audio

Episode 12: Using Cognitive Biases to Guide Change

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In this episode, host Chris Thornton welcomes back Maria Dodd and dives into the different cognitive biases, why they matter, and how they drive behavior. They discuss where these biases show up in the workplace and the challenges that result when trying to address them. Through their conversation, listeners will learn how to leverage biases to make more effective decisions and enhance employee engagement approaches.

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Chris Thornton is a Senior Principal and member of the global leadership team at Daggerwing Group. In his role, Chris serves as a source of strategic counsel for Senior Executives with client firms, advising them on how to help clients achieve Executive alignment, transform their cultures and equip and enable people managers to lead and embed change. An expert in the people side of change with both client-side and consulting experience, Chris has worked with leading companies including Nestlé, Pfizer, and GE Aviation to do change right and make it stick. He is also an active speaker on business transformation, a driver of innovation in Daggerwing’s breadth of change consulting services, and the host of Daggerwing Group’s podcast, Change@Work. Chris and his wife were featured in the New York Times for their love of pie.
Maria is a Principal at Daggerwing Group. She has twelve years of change management and engagement programs experience, across a range of sectors including pharmaceutical, technological, automotive, aerospace and financial services. Maria is passionate about psychology and applying human insights to help clients to inspire and enable their people in achieving the organization’s goals. Maria has an MSC in Organizational Psychology and is a Chartered Organizational Psychologist. In 2020, Marie picked up the piano again and got in her daily 10,000 steps in the English countryside.
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